Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.7)
PHP version: (5.3.17)
MySQL version: (5.5.24)
Host: (SiteGround)
Akeeba Backup version: (3.6.5)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Hi, I'm using Akeeba BackUp Pro (3.6.5) and I've configured it to save the backups to my dropbox account. When I manually run a backup from the backend of the site I'm receiving a "BackUp Failed, Gateway Timeout" error message (I've attached a .zip containing the log).
Akeeba is successfully creating the .jpa backup file, which I can manage under "Administer backup files" but it won't send a copy of the jpa to my dropbox account.
When in the "Administer backup files" area and I click on the "Transfer Archive (DropBox)" link a popup box display a message saying that is preparing the backup file, but then times out after a minute or so.
Any help would be greatly appreciated.
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.7)
PHP version: (5.3.17)
MySQL version: (5.5.24)
Host: (SiteGround)
Akeeba Backup version: (3.6.5)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Hi, I'm using Akeeba BackUp Pro (3.6.5) and I've configured it to save the backups to my dropbox account. When I manually run a backup from the backend of the site I'm receiving a "BackUp Failed, Gateway Timeout" error message (I've attached a .zip containing the log).
Akeeba is successfully creating the .jpa backup file, which I can manage under "Administer backup files" but it won't send a copy of the jpa to my dropbox account.
When in the "Administer backup files" area and I click on the "Transfer Archive (DropBox)" link a popup box display a message saying that is preparing the backup file, but then times out after a minute or so.
Any help would be greatly appreciated.
