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Akeeba Backup for Joomla!

#13769 Offsite Cron producing empty files

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by kraymitchell on Wednesday, 10 October 2012 11:56 CDT

kraymitchell
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No - N/A
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Cron
Joomla! version: Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT
PHP version: 5.3.15
MySQL version: 5.5.23-55
Host: HostGator
Akeeba Backup version: 3.5.1 and 3.6.3

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

https://dl.dropbox.com/u/145086/Akeeba%20Backup%20Debug%20Log.txt

Description of my issue:
On my own, and a couple of client sites, I found out (When you went to Joomla Day of course LOL) that the Database backups being generated by the cron are all empty! I am using Dropbox to move all the files to once complete and deleting local files. They show as 0kb and when opened are empty.

If I run the backup from the back end, they backup correctly, but when triggered by the cron they are empty. This is only happening to the Database files and not the JPA archives.

Any ideas? Running 3.5.1 on my site (Going to upgrade today hopefully) and 3.6.3 on my clients website. Glad I found out about this before I needed a backup for something!

nicholas
Akeeba Staff
Manager
You are using an outdated release of Akeeba Backup. Can you please try using the latest dev release? I need one more positive test result before releasing it as 3.6.6 stable. I have asked three people today to test it. Hopefully at leas one of you (ideally, all three of you) will come back with a positive result and I'll do the release tomorrow :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kraymitchell
I will accept that challenge! Will report back.

nicholas
Akeeba Staff
Manager
Thank you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kraymitchell
I have completed testing this and it's working great now.

Two separate servers (HostGator and SiteLease.ca) generated multiple database files at 5min increments.

Thanks again!

nicholas
Akeeba Staff
Manager
Awesome! I am going to release the new version tomorrow. Thank you very much for your testing!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kraymitchell
Anytime! Will watch for the new version.

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