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Akeeba Backup for Joomla!

#13675 404 on clicking "profile management" configure button

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 28 September 2012 06:20 CDT

Thursday, 27 September 2012 16:37 CDT

user68841
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.4
PHP version: 5.3.8
MySQL version: 5.1.65
Akeeba Backup version: Akeeba Backup Professional 3.6.5 (2012-09-14)
Tried to clean browser cache? Yes

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
We have just upgraded to Akeeba pro edition, and would like to use the automated email function, therefore we tried to access the "profile manegement" section of the control panel - but when clicking the "Configure" button next to any of the backup profiles we get a 404 error

"The requested URL /Xš[Ûž] ØYZ[š/ݘ]Ü‹Ú[™^ œÛÜ[ÛÂ

Thursday, 27 September 2012 17:20 CDT

nicholas
Huh! That's a strange URL :s I am pretty sure this isn't what the code produces. Well, there are some good news: you don't need to click on that button. Go to Akeeba Backup's main page. There is a dropdown list above the buttons. Select your profile and click on Switch Profile. The page reloads and says that the profile has been changed. Now click on Configuration; you can now configure that particular profile. Rinse and repeat for all profiles.

FYI the button in the Profiles page was an afterthought, a feature recently added. It merely switches the profile and loads the Configuration page, without you having to go to the Control Panel page at all. There is no special functionality on that button.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 28 September 2012 06:07 CDT

user68841
Hi Nicolas,
Thanks for getting back to me so quickly, it seems like a really strange URL for me too, that why I toke contact to you guys, if you want a full working copy of our entire joomla installation, or just want to take a look on a direct copy deployed on one of our test servers - please let me know.

///// Edit:
Never mind, me who was completely blind - but I would add a quick little description to the top of the manual for setting up remote post procession - just to make it easier for people.
Any way, thanks for a great component Nicolas! Great work, and please let us know if you will ever need some hosting power - we are ready to support your great work!
Edited by user68841 on 2012-09-28 06:11 CDT

Friday, 28 September 2012 06:20 CDT

nicholas
I would think that the URL gets screwed up by something running on the browser side. I'm just not sure what that could be...

Regarding the send to email feature, I try not to advertise it much. On most sites I've seen you have to use really small part sizes (around 1-2Mb) for the archive to be deliverable by email. This is too small to be practical on anything but very small blogs.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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