Akeeba Backup for Joomla!

Wednesday, 19 September 2012 20:29 CDT

user54337

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (2.5.6)
PHP version: (5.4.4)
MySQL version: (5.5.25a)
Host: (localhost)
Akeeba Backup version: (3.6.5)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: after restoration local xampp, upgrade from 1.5

cant do any backup.

i get this error> Failed Smart algorithm on AECoreDomainDb

Thursday, 20 September 2012 01:20 CDT

nicholas

I am guessing that you restored the site on top of a pre-existing site. Please try installing Akeeba Backup on your site again, without uninstalling your existing version, by downloading Akeeba Backup's installation archive and installing it through Extensions Manager on your site. Please repeat this process twice.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 20 September 2012 10:38 CDT

user54337

doesn't work. same message. any idea?

Thursday, 20 September 2012 10:56 CDT

nicholas

Please remove the following folders:
- administrator/components/com_akeeba EXCEPT the administrator/components/com_akeeba/backup directory and the administrator/components/com_akeeba/akeeba/serverkey.php file. If you remove that directory and that file you will lose your existing backups and/or settings.
- components/com_akeeba
- administrator/modules/mod_akadmin
- media/com_akeeba
- plugins/system/plg_srp
- plugins/system/plg_akeebaupdatecheck
- plugins/system/plg_aklazy
- plugins/system/plg_oneclickaction
Now re-install Akeeba Backup.

If this still doesn't help please make sure that your database user has sufficient privileges to display the structure of database tables.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 20 September 2012 10:57 CDT

user54337

Finally works unnistalling first

Thursday, 20 September 2012 11:18 CDT

nicholas

The partial uninstallation is always the last resort. It's only necessary when Joomla! refuses to delete old versions' files. We usually have to do it on shared servers with wrong permissions, but sometimes even local installations suffer from Windows access control mishaps. I'm glad it's working now!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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