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Akeeba Backup for Joomla!

#13538 Backup takes long and stops

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Sunday, 16 September 2012 06:17 CDT

Friday, 14 September 2012 07:36 CDT

Vigalom
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (unknown) 2.5.6
PHP version: (unknown) 5.3.14
MySQL version: (unknown) 5.1.63-log
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown) 3.6.3.

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

The backup takes very long and quit after hours with:

> > AJAX Loading Error
> > HTTP Status: 0 (error)
> > Internal status: error
> > XHR ReadyState: 0
> > Raw server response:
> >
> > Please click the 'View Log' button on the toolbar to view the Akeeba Backup log file for further information. "

Friday, 14 September 2012 08:21 CDT

nicholas
This looks like a partial installation of Akeeba Backup. In order to work around that, you will have to perform some manual work. Remove the following folders:
- administrator/components/com_akeeba EXCEPT the administrator/components/com_akeeba/backup directory and the administrator/components/com_akeeba/akeeba/serverkey.php file. If you remove that directory and that file you will lose your existing backups and/or settings.
- components/com_akeeba
- administrator/modules/mod_akadmin
- media/com_akeeba
- plugins/system/plg_srp
- plugins/system/plg_akeebaupdatecheck
- plugins/system/plg_aklazy
- plugins/system/plg_oneclickaction
Now you can re-install Akeeba Backup and that should solve this problem. If not, please ZIP and attach the new log file so that I can take a look.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 16 September 2012 06:13 CDT

Vigalom
Yes! That was the way!

It's working.

Thanks a lot!

Jan

Sunday, 16 September 2012 06:17 CDT

nicholas
You're welcome, Jan!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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