Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.4
PHP version: 5.3
MySQL version: 5.5.23-55
Host: Host gator
Akeeba Backup version: 3.6.4
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I initially could not even get Akkeba to work at all after loading it. i got a white screen when I clicked backup. In Chrome, it gave me the ajax error. I could not get it to work and I have spent hours on this and I am tired of trying. So I upgraded to 3.6 and made sure I was running PHP 5.3.
Now when I try to backup or go to the configuration page I get a 500 error and under that it says:
Layout admin:com_akeeba/config/form not found
I found somethign on your site that said to delete some file under library bu that did not work.
Please help, most frustrated. Never had a problem before with this product.
Many thanks,
Houston
Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.4
PHP version: 5.3
MySQL version: 5.5.23-55
Host: Host gator
Akeeba Backup version: 3.6.4
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I initially could not even get Akkeba to work at all after loading it. i got a white screen when I clicked backup. In Chrome, it gave me the ajax error. I could not get it to work and I have spent hours on this and I am tired of trying. So I upgraded to 3.6 and made sure I was running PHP 5.3.
Now when I try to backup or go to the configuration page I get a 500 error and under that it says:
Layout admin:com_akeeba/config/form not found
I found somethign on your site that said to delete some file under library bu that did not work.
Please help, most frustrated. Never had a problem before with this product.
Many thanks,
Houston
