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Akeeba Backup for Joomla!

#13489 Trouble connecting to godaddy.com

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 10 September 2012 04:49 CDT

Monday, 10 September 2012 00:08 CDT

amiella
Hi
I am trying to move my site from localhost to a godaddy server (subdomain).
I backed up the site and uploaded it along with kickstart in order to deploy it on the server.
When I open kickstart.php, i put the ftp nameserver and i get the message:
Wrong FTP host or port
I checked that it is correct for a million times.. it is

how can I resolve this?

the domain is: nj.viim.co.il

Thank you


Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.6)
PHP version: (unknown)
MySQL version: (unknown)
Host: (godaddy)
Akeeba Backup version: (latest)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Monday, 10 September 2012 04:49 CDT

nicholas
GoDaddy, by default, does not allow loopback FTP connections, i.e. you can't have your site connect back to itself via FTP. Some people had some luck using localhost in the FTP hostname. However the most common solution involves talking to GoDaddy support (tip: escalate your ticket to talk to a real technician instead of some script-reading guy who doesn't understand what you're talking about) and ask them to adjust the firewall on your site to allow it to connect back to itself via FTP.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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