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Akeeba Backup for Joomla!

#13363 AEUtilAmazons3::putObject(): [56] Recv failure: Connection reset by peer

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 24 August 2012 03:43 CDT

Thursday, 23 August 2012 04:13 CDT

user58121
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.6
PHP version: 5.3.15
MySQL version: 5.1.63-cll
Host: (optional, but it helps us help you)
Akeeba Backup version: Akeeba Backup Professional 3.6.2 (2012-08-18)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

The storing in Amazon S3 in post processing stopped with this error: AEUtilAmazons3::putObject(): [56] Recv failure: Connection reset by peer

The dimension of the backup is 300 MB and I try with the only MySQL backup (1.4 MB) and in this situation works fine.

Thanks

Thursday, 23 August 2012 04:56 CDT

nicholas
Please try following the instructions in the troubleshooter, especially the last three paragraphs. If the problem persists, please ZIP and attach your new log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 24 August 2012 03:07 CDT

user58121
Hi Nicholas.
I tried your advice, but still does not work.
I am attaching the log.

Tell me if I have to create an account for you

Paolo

Friday, 24 August 2012 03:43 CDT

nicholas
I would suggest trying to use a part size for split archives which is half as the one you're currently using. It looks like the connection is reset roughly one minute into uploading a file to S3, most likely due to a network issue. By reducing the part size for split archive you should make each transfer last less time and have a lower chance of seeing a timeout occurring.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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