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Akeeba Backup for Joomla!

#13282 Getting error with site transfer wizard

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 17 August 2012 10:42 CDT

user49856
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.6
PHP version: 5.3.13
MySQL version: 5.1
Host: self
Akeeba Backup version: 3.6.1 sble

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Unexpected error: Could not create a Site Transfer Wizard profile

Can use site transfer wizard now for some reason

nicholas
Akeeba Staff
Manager
Do you have any other backup profiles set up on your site? If not, please go to Akeeba Backup, Profiles Management and try creating a new profile. If that fails, you will have to perform some manual work. Remove the following folders:
- administrator/components/com_akeeba EXCEPT the administrator/components/com_akeeba/backup directory and the administrator/components/com_akeeba/akeeba/serverkey.php file. If you remove that directory and that file you will lose your existing backups and/or settings.
- components/com_akeeba
- administrator/modules/mod_akadmin
- media/com_akeeba
- plugins/system/plg_srp
- plugins/system/plg_akeebaupdatecheck
- plugins/system/plg_aklazy
- plugins/system/plg_oneclickaction
Now you can re-install Akeeba Backup and the necessary tables should be created afresh.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user49856
OK, it wasn't Akeeba breaking. Akeeba was getting the SQL errors introtext and fulltext fields didn't existing in the ak_profiles table.. Is this a Joomla bug? I have run into this before.

nicholas
Akeeba Staff
Manager
This table is supposed to have neither an introtext nor a fulltext field. There is no code in Akeeba Backup to reference either field. I believe you have a third party plugin which is not working properly.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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