Support

Akeeba Backup for Joomla!

#13273 install extionsions

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 16 August 2012 01:53 CDT

jewelcam
i have install the pro version on a new install of joomla 2.5.6

all went well and i did the first backup, great

however as i was installing some new extensions form jevents, i got the below error message.

thank you any help



The website encountered an error while retrieving http://lrchmc.org/25/administrator/index.php?option=com_akeeba&view=installer&task=extract&b5a1916e846a49317507c5566709ae0e=1. It may be down for maintenance or configured incorrectly.

nicholas
Akeeba Staff
Manager
You may have to disable the "System - System Restore Points" plugin. It's not compatible with all extensions out there. Before doing that, please make sure that you are using Akeeba Backup 3.6.1 or later. If not, please read our relevant article.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

jewelcam
ok i turned the system restore pt off and that fixed it

thanks

great support

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!