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Akeeba Backup for Joomla!

#13251 Dropbox upload not working

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 14 August 2012 11:25 CDT

Tuesday, 14 August 2012 01:22 CDT

trogladyte
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.26
PHP version: 5.2.17 (until 3am tomorrow morning when they're upgrading to 5.3.??
MySQL version: (unknown)
Host: Hostgator
Akeeba Backup version: 3.2.7

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Trying to get Dropbox going (as SugarSync isn't supported on 3.2.7). I definitely have the right info in the config, but am getting 3 lines all saying "Cannot extract token! (form action=/login)", the a couple of others after that saying the .jpa couldn't be processed and it's not doing any more!

Tuesday, 14 August 2012 01:33 CDT

nicholas
The Dropbox feature in Akeeba Backup 3.4.3 and earlier was not based on Dropbox' official API. Instead it was based on some code which allowed Akeeba Backup to simulate a human logging in to Dropbox' web site and performing an upload. Since Dropbox upgraded their interface to version 2, this code no longer works. The only working code for Dropbox is included in Akeeba Backup 3.5.x and later which is only available for Joomla! 2.5.x. Simply put, you can no longer use Dropbox with Akeeba Backup on Joomla! 1.5, 1.6 and 1.7 any more.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 August 2012 11:12 CDT

trogladyte
Darn!

OK, so I set up a storage account for the 1.5.xx sites at Drive HQ. In configuration of Akeeba I got a successful connection message when I tested. However, post-processing failed:

Wrong FTP hostname or port (host:port = ftp.drivehq.com :21)
Failed to process file /home/bajoowww/public_html/administrator/components/com_akeeba/backup/site-www.bajookers.com-20120814-080859.jpa
Post-processing interrupted -- no more files will be transferred

Tuesday, 14 August 2012 11:25 CDT

nicholas
The plot thickens... Here's what the log says:
WARNING |120814 11:09:38|Error received from the post-processing engine:

WARNING |120814 11:09:38|Wrong FTP hostname or port (host:port = ftp.drivehq.com :21)

My educated guess is that one of the following happened:
- You have typed the wrong domain name
- DriveHQ only supports SFTP, not plain old FTP
- DriveHQ uses a different port, not 21, for FTP traffic
- You have a server firewall which prevents the connection to the DriveHQ servers.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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