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Akeeba Backup for Joomla!

#13193 Regular Expressions

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 08 August 2012 02:53 CDT

Zarkon
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.6
PHP version: 5.2.17
MySQL version: 5.1.57
Host: http://aleksius.com/
Akeeba Backup version: Akeeba Backup Pro 3.6.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hello I want to exclude from the archive all files with zip, gz, backup. But when I write (exclude files)
#.zip$#i
#.gz$#i
#.backup$#i
That error message "Error in the application of a filter for". And nothing is stored or used. What should I do?

aleksius.com

nicholas
Akeeba Staff
Manager
First, let's make sure this is not a partial installation. Please try installing Akeeba Backup Professional 3.6.1 again on your site, without removing your existing installation.

Another good idea is trying a different browser. I've had many issues with various versions of Firefox due to its flakey Javascript engine since a few versions ago. Internet Explorer 6 through 8 may also not work; I don't have access to these old versions of the browser any more, so I have only tested with IE 9.

If this doesn't help, please do try cleaning your browser's cache, then completely quit and restart your browser. Also make sure that you turn off any browser extensions, antivirus and/or Internet security applications which may be blocking Javascript.

If this still doesn't help please post back. I will have to request some information so that I can log into your site and troubleshoot directly on your site. I'm sure it's not a bug in Akeeba Backup (I just checked again to be perfectly sure).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Zarkon
Thank you for your reply. The problem is solved. I tried using Internet Explorer 9 and it worked without updating Akeeba Backup Professional 3.6.1. I think that the problem was in the cache of the Mozilla Firefox 14.0.1. Thank you!

aleksius.com

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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