Support

Akeeba Backup for Joomla!

#13168 My Dropbox keeps running full

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Sunday, 05 August 2012 10:45 CDT

dkdb
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.6
PHP version: 5.3.6
MySQL version: 5.0.95
Host: Blaanye.dk
Akeeba Backup version: 3.6.1

Description of my issue:
My Dropbox keeps running full after some time. I was wondering if the script has problems deleting old backups when it comes to dropbox, I searched the docs and couldn't find info if akeeba can do that or not???
I've tried adjusting the profile, it only uploads once a week, so now I've set it to save maximum for 15 days or 3 backups.
I had already set up a quota for 2048 mb (I have 3.6 GB available), but that didn't seem to do the trick.

Best regards Kenneth

nicholas
Akeeba Staff
Manager
Did you check the "Enable Remote Quotas" box in the Configuration page for the backup profile you are using?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

dkdb
Ehh, no, I guess that would be an excellent idea (blush) :-D
I had just enabled the fields below, but not the 'overall' setting.

Best regards Kenneth

nicholas
Akeeba Staff
Manager
LoL! I guess we found the problem, then :D Don't worry. These things do happen :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!