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Akeeba Backup for Joomla!

#13081 Akeeba subscriptions new ticket issue

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 30 July 2012 12:41 CDT

Monday, 30 July 2012 09:40 CDT

toomanylogins
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (2.5.4)
PHP version: (5.3)
MySQL version: (5.1.4)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I apologise in advance for being dumb posting to the wrong category. I'm trying to post a ticket to the Akeeba subscription forum however I do not have a "new ticket" button when I go to the subscriptions category. Can you please advise how to post a ticket for subscriptions support.
regards
Paul



Monday, 30 July 2012 12:41 CDT

nicholas
Hi Paul,

You need to have an active MINISUPPORT or AKEEBADELUXE subscription to request support for Akeeba Subscriptions and Akeeba Release System. For more information, please consult our subscriptions comparison page.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

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