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Akeeba Backup for Joomla!

#13063 403 error on webcron

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 31 July 2012 02:26 CDT

Saturday, 28 July 2012 11:08 CDT

Vigalom
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (unknown) 2.5.6
PHP version: (unknown) 5.3.14
MySQL version: (unknown) 5.1.63-log
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown) 3.5.2 pro

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:


Starting a backup with webcron.org gives a 403 error.
I'm not using RS Firewall, only Admin Tools

http://www.debierbaron.nl/index.php?option=com_akeeba&view=backup&key=Vigalom


Kind regards
Jan

Saturday, 28 July 2012 11:12 CDT

nicholas
Admin Tools, naturally, does not block Akeeba Backup's front-end backup URL. The 403 may mean several things:
  • You are using sh404SEF, AceSEF or another SEF component which is intercepting the front-end backup URL and modifies the request. Please consult the SEF component's developer for instructions on turning off SEF URLs for Akeeba Backup
  • You have provided the wrong Secret Word. Please note that it is case sensitive, i.e. Abc, ABC and abc are three different words.
  • You have forgotten to enable the front-end backup feature.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 31 July 2012 02:23 CDT

Vigalom
How stupid I can be. Password was wrong.
:-(

Sorry

Jan

Tuesday, 31 July 2012 02:26 CDT

nicholas
No worries, it happens to all of us :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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