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Akeeba Backup for Joomla!

#12769 Doesn't Save Off-site Directories/Database Inclusion

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 26 June 2012 03:48 CDT

Sunday, 24 June 2012 17:52 CDT

user50335
Joomla! version: 2.5.4
PHP version: 5.2.17
MySQL version: (unknown)
Host: HostGator
Akeeba Backup version: 3.5.2 (2012-06-18)

Description of my issue:
I recently updated Akeeba. Now, I can't include additional directories/databases. Whenever I add any of them, I save, navigate away, and when I come back, everything I added is gone.

This was working until recently! What could be causing this?

Thanks!

Monday, 25 June 2012 01:25 CDT

nicholas
This feature not only works, it's actually well-tested. I suppose you have a stuck and broken session which makes you think that nothing is shown. In order to unstuck those two pages, assuming that your domain name is www.example.com, it suffices to visit the following two URLs:
- http://www.example.com/administrator/index.php?option=com_akeeba&view=multidb&limitstart=0&limit=0
- http://www.example.com/administrator/index.php?option=com_akeeba&view=eff&limitstart=0&limit=0

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 25 June 2012 18:49 CDT

user50335
Thanks for your response.

I have tried to login a couple of hours later and the data seems to be saved :).

Tuesday, 26 June 2012 02:37 CDT

nicholas
Don't you love it when computer-related problems just fix themselves? :) OK, seriously, this confirms that the problem was indeed a stuck session. Logging back after a few hours means that the session was expired, a new one was created and the problem was fixed.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 26 June 2012 03:29 CDT

user50335
Yes indeed :) Glad it went away by itself. Thank's for explaining that for me, next time this happens at least I will be less panicking ;).

Tuesday, 26 June 2012 03:48 CDT

nicholas
No problem! You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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