Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.5
PHP version: hostmonster 5.3.13 - siteground 5.2.5
MySQL version: hostmonster 5.1.63-community-log - siteground 5.0.91
Host: hostmonster and siteground
Akeeba Backup version: Akeeba Backup Professional 3.5.2 (2012-06-18)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi Nick,
I recently opened a shared hosting account with siteground. So I am in the process of transferring my sites form hostmonster to site ground. I was hoping to use Akkeba backup and kickstart but after reading and rereading the documentation I'm not sure I can do that. For me, this may be alittle over my head as I absorbed maybe 70% of the documentation. I was hoping for an easy solution whereby I could upload the jpa file, run kickstart and voila! But I'm not sure that would take care of the databases. As you can see from above siteground is using older php and Mysql.
Any help would be appreciated.

Mike

Thanks Nick, I will give that a go.

Mike

Nicholas,

I had only one problem which was on the new server I needed to rename htaccess.txt to .htaccess because I got a 403 error and could not run kickstart.

Let me say this. I am simply amazed how well this worked. In a short time I have moved 2 complete sites which both work flawlessly. Even all the plugins. One of the sites had over 50 pages, a lot for me. Thank you for the wonderful software and especially the timely support (do you sleep?).

Sincerely,

Mike Mueller
Mueller Design