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Akeeba Backup for Joomla!

#12642 500 error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 14 June 2012 07:45 CDT

erkan
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: Joomla 2.5.4
PHP version: 5.3.13
MySQL version: 5.5.24
Host: Own hosted (VPS)
Akeeba Backup version: 3.5.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

When I take a backup I have set so that it´s being sent to Dropbox. When I through Akeeba Backup delete an archive that is stored on Dropbox it deletes three files and then I get this error message:

500 - Something has gone wrong

Invalid ID

See attached screenshot also.

This started happening after I updated to 3.5.1.

nicholas
Akeeba Staff
Manager
How many backup parts (files) does this backup consist of?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

erkan
21, each is 35 MB.

nicholas
Akeeba Staff
Manager
Hi Erik,

Sorry for the long delay, I had to run a few tests. I believe I found the bug. Can you please install the latest dev release and retry deleting a different backup record than the one you tried previously? The one you tried previously will certainly fail, as the first three parts are deleted, which will trigger an error as Akeeba Backup will think that the backup no longer exists in Dropbox.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

erkan
Yes it works with the latest dev release! But I will wait to update my real site untill you release 3.5.2!

nicholas
Akeeba Staff
Manager
Hopefully I will finish up the final testing today or tomorrow and then release the new version :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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