Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.4
PHP version: 5.2.1.7
MySQL version: 5.1.63
Host: BlueHost
Akeeba Backup version: 3.5.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Recently, I have received a confusing set of messages associated with Restore Points when I upgrade extensions on the various Web sites I manage (with Akeeba Backup & Admin Tools). On the one hand, I see a message telling me that the installation succeeded.

Huzzah

On the other hand, right above the "Success!" message is another message banner with this error repeated in red ink (I love red ink):

JFile: :copy: Cannot find or read file: $/path/public_html/clontzancestry/administrator/components/com_akeeba/index.html
JFile: :copy: Cannot find or read file: $/path/public_html/clontzancestry/administrator/components/com_akeeba/index.html

Occasionally, such as with one instance of an upgrade to jDownloads, the upgrade was initially reported as successful. But, when that message cleared and Restore Points should have taken me back to the Extensions Manager, I received an error message stating:

Install path does not exist

With these instances, I switch back to the native Joomla installer and repeat the installation. That has, so far, always worked.

So, any ideas, Nicholas?

Thanks in advance.

Aha. Okay. Thanks, Nicholas!