Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes Pages 6,39-41, 110-111
Joomla! version: 2.5.4
PHP version: 5.2.11 (cURL activated)
MySQL version: 5.0.77
Host: www.poawer.nl
Akeeba Backup version: 3.5.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
On my local host I'm able to get the backup files in my dropbox.
From my live site not. My first mistake was that I did a reconnect.
Today I removed the access from Dropbox and created a new one via my live site (poawer.nl)
Backup procedures created 3 files (max size 7 Mb), then not able to put the files on dropbox error 400.

Kind regards,

Wil Panneman

I tried it with the 5Mb archive files and even with the 2Mb files.
In both cases error 400.
IWill this than also happen if I go for example to Amazon?

Kind Regrads

Wil

Thanks Nicholas.
I will contact my provider and come back when I have an answer.

Nicholas,
They find it difficult to determine if it is a firewall restriction from their site (translating it from Dutch). They made some changes to the php.ini
- increased the php memory limit to 32MB
- increased the post and update size
They stated that if this will not help have a look at the error_log file. But the actions of yesterday and today are not in the error log file. (Did ask them why)
On jun 5 I found in the error log file
-------------
[Tue Jun 05 15:43:09 2012] [error] [client 82.171.42.163] PHP Notice: Undefined variable: res in /var/www/html/administrator/components/com_akeeba/akeeba/plugins/engines/proc/dropbox.php on line 113, referer: http://www.poawer.nl/administrator/index.php?option=com_akeeba&view=config
-------------
I saw also that the file rights are not the same for all created backup files.
see attachment for screeenshot

Kind regards

Wil Panneman