Support

Good Morning dear Nicolas,

we just bought the support package, because we are facing a serious issue. We host our customers websites at papaki.gr , hostmonster.com and OTEnet. To cut a long story short, the websites at papaki.gr and hostmonster.com (all those based on Rockettheme Joomla) started looking bad using Internet Explorer (ok with Firefox). Well, we thought we upload a backup and get over with it, but...

The Start button is not working.

Yes, it is a 3G connection.

locally, the PC DOES work, it does show the start button, on a Xampp server.

I suspect issues with the hosting providers.

Please try:

http://omodikia.gr/kickstart.php
http://panoutsos.gr/kickstart.php

If you confirm that it IS working on your PC, please advise as to further steps.


Thank you very much,

Spiros Anthis

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.3
PHP version: 5.2.17
MySQL version: 5.1.63-community-log
Host: papaki.gr
Akeeba Backup version: 3.4.3

Thank you for your prompt reply!

I did upload the newest files. I tell you this: It is a really weird problem, I will get back to you later today.

Thank you for the Joomla! Day reminder - I will be there most of the time. We can meet.

Spiros
http://ektenia.gr

Are you sure that 3G can mess up things that bad?

Dear Nicolas,

Finally, it was the 3G connection. My ISDN just got restored, so it works.

Thank you for being so professional - I will be there to meet you.

Spiros Anthis
ektenia.gr