Support

Akeeba Backup for Joomla!

#12432 Lost Akeeba Backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Saturday, 26 May 2012 04:35 CDT

Saturday, 26 May 2012 04:21 CDT

TonyGib
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (loads)?
Have I searched the tickets before posting? Yes
Have I read the documentation before posting yes
Joomla! version: 2.5.4
PHP version: 5.3.2
MySQL version: 5.1.62
Host: Webfusion
Akeeba Backup version:

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have 'lost' Akeeba backup option in my Components dropdown. Akeeba Subscriptions is there, so is Admin Tools, but no Akeeba backup.
Can't find anything like this in your forums.

Tony

Saturday, 26 May 2012 04:35 CDT

nicholas
You have to read our installation troubleshooter page, under the "Joomla! 1.6/1.7/2.5 installation problems" header.

FYI: This is a well-known Joomla! bug that's been there since Joomla! 1.6-BETA12. I had proposed a patch and it was rejected. The maintainer of JInstaller who promised a proper fix has essentially vanished from the face of the planet ever since. Good news, though! Last weekend I was at the J and Beyond conference and talked to the Bug Squad coordinator. I will repost my patch and it will be accepted in a future version of Joomla! (most likely 2.5.6). This means that you will not have to go through the database editing in the future when that happens.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!