Akeeba Backup for Joomla!

#12416 Akeeba backup 3. terminates with error at FTP

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

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Akeeba Backup version

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Latest post by nicholas on Friday, 25 May 2012 02:56 CDT

Thursday, 24 May 2012 16:34 CDT

user58933

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)?YEs
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
Apache version 2.2.21
PHP version 5.2.17
MySQL version 5.1.63-cll
Architecture x86_64
Operating system linux
Akeeba Backup version: Akeeba Backup Professional 3.4.3 (2012-03-21)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
The backup terminates after about 23 seconds after the backup but before ftp to the remote server.
PHP Memory Limit is set at 128 MB
Max execution time is set to 50 sec
I tried to sec Execution Bias at 50%

a small part of the server log atached in the file, says that Akeeba is looking for a file in the com_joomlapack directory, which does not exist. Maybe due to an earlier version not completely removed? Don't know where to look, or how to fix.
[error] [client 68.122.4.97] File does not exist: /home/cnpsscvo/public_html/administrator/components/com_joomlapack, referer: http://cnps-scv.org/administrator/index.php?option=com_akeeb

Friday, 25 May 2012 02:56 CDT

nicholas

Several issues here.

1. You are using an outdated version of Joomla!. Please upgrade to Joomla! 1.5.26.

2. You are using an old version of PHP which has been end-of-life for almost a year and a half. Please ask your host to upgrade to the latest version of PHP 5.3 which, at the time of this writing, is PHP 5.3.13

3. The error message regarding JoomlaPack's file has to do with the fact that com_joomlapack still appears in your extensions menu. There is no reference to com_joomlapack in Akeeba Backup's code.

4. The transfer to FTP seems to have been completed:

INFO |120524 15:47:26|Beginning post processing file /administrator/components/com_akeeba/backup/site-cnps-scv.org-20120524-194503.jpa

DEBUG |120524 15:47:26|AEPostprocFtp:: Connecting to remote FTP

DEBUG |120524 15:56:14|Kettenrad :: Attempting to load from database (backend)

DEBUG |120524 15:56:14| -- Loaded stored Akeeba Factory (backend)

DEBUG |120524 15:56:14|Closing SQL dump file.

DEBUG |120524 15:56:14|

INFO |120524 15:56:16|Finished post-processing file /administrator/components/com_akeeba/backup/site-cnps-scv.org-20120524-194503.jpa

DEBUG |120524 15:56:16|Not removing processed file /administrator/components/com_akeeba/backup/site-cnps-scv.org-20120524-194503.jpa

INFO |120524 15:56:16|Post-processing has finished for all files

If the file has not been transferred, your problem is that the connection between your web and FTP servers doesn't work. If the file is transferred, your problem is that the transfer is taking too long (almost ten minutes). Try using a smaller part size for split archives, around 15-20Mb should be fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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