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Akeeba Backup for Joomla!

#12372 3.5 is really a pain

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 22 May 2012 03:24 CDT

Talleyrand
Hello,

I use AkeebaPro on more than 70 sites. Most of them are Joomla 1.5.x and the newests developed on Joomla 2.5.x.

Since few days, I get mails about the new release.
I tried to update all of them, without success for those using Joomla 1.5.x. Why does the plugin tell me there is an update if this update is not supported for this version? I have to disable the plugin, first pain.

On sites using Joomla 2.5.x, backuping on AmazonS3 now fails (AEUtilAmazons3::uploadMultipart(): [55] select/poll returned error).

It would be great to have beta testing with the community because it's not the first time I spend lot of times on updates which most of the time add new bugs and need to be fixed few days after...

Best regards,

Luc

nicholas
Akeeba Staff
Manager
Hi Luc,

As I've written in other threads, the version of Live Update included in Akeeba Backup 3.4.3 is not aware of Joomla! version compatibility, that's why it's detecting an update. If you want the emails to stop you just have to disable the Akeeba Backup Update Notification plugin. As I have already explained in at least four different threads over the last three days, I can not release a 3.4.4 version to solve that. Doing that would make sites with Akeeba Backup 3.5.0 to detect the update and try to install it, completely killing these Akeeba Backup installations.

Regarding Amazon S3, that's strange because that code has not been touched for five months. In fact, if you take a look at the error message it tells you that you have a problem in the TCP/IP level of the communications with Amazon S3, namely that Amazon S3 forcibly closes the connection during multipart uploads. That's an Amazon issue, not a bug. In fact, it's a well known Amazon issue and I've written a troubleshooting page about ten months ago. Please note that when I wrote those instructions the latest version was Akeeba Backup 3.2.7. It's not like I suddenly cocked up and introduced a bug. You just have to follow these instructions for a very well known problem on Amazon's side. Why did it get triggered now? No idea. On my site multipart uploads would work perfectly for 10 days in a row, then not work for a few days, then work again for a couple of days, then not work for a month, ... You get the picture. Since these results were obtained with the same site and same code, I can only assume that the problem is on Amazon S3's side and all you have to do is disable multipart uploads.

Also note that beta testing is here since four and a half years ago. But here's what happens. When I release an alpha or a beta and tell you that it's not meant for live sites you guys come back to me calling me some interesting things because I "broke your site". When I don't release the alphas through the regular update stream nobody bothers installing them. Even worse, many people see the bugs, uninstall the component, install an older version and do not report the issue. Then the stable comes out and they go "oh, I spotted such and such issue three months ago but I thought you'd have fixed it by now". So there you have it. How am I supposed to fix bugs if they do not get reported during the alpha and beta phases? That's why you usually see .0, .1 and possibly .2 releases in quick succession: because nobody reports bug when they should and I can only test my software on so many configurations :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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