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Akeeba Backup for Joomla!

#12366 Live Update is not supported on this server

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 22 May 2012 03:50 CDT

Monday, 21 May 2012 10:13 CDT

vachatterus
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)?Yes
Joomla! version: 2.54
PHP version: (unknown)
MySQL version: (unknown)
Host: SiteGround
Akeeba Backup version: Akeeba Backup Professional 3.5.0 (2012-05-14)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I continue to get the message in the title on both the backup and administration products. Curl is enabled.

What do I do to get the Live Update working?

Thanks

Pray, Meditate, Behave.

Tuesday, 22 May 2012 03:50 CDT

nicholas
Go to Akeeba Backup's Control Panel and click in the Live Update ("Live Update is not supported") button. Click on the "Refresh update information" button. You may have to clear your browser's cache and click on your browser's reload button at this point. Then it will display the update information. If this doesn't work there might be a temporary network issue. Waiting a few hours and retrying those instructions will fix this issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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