Support

Akeeba Backup for Joomla!

#12337 Akeeba

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 18 May 2012 03:35 CDT

Gbob
Hello

Thank you for your last answer, Akeeba now working perfectly.

I had a second question, during Joomla Day 2012 in Strasbourg, I won a license Akeeba Backup. Given that I already have a pro license, is it going to be an extension of my subscription?

best regards
Gbob

nicholas
Akeeba Staff
Manager
Hi Gbob,

Yes, taking advantage of the free subscription coupon code will extend your current Akeeba Backup Professional subscription. Actually, it is going to create a new subscriptions which will become active when your existing one expires; that's how renewals work on our site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!