Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No - none were relevant
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes - nearly all
Joomla! version: 2.5.4
PHP version: public ticket
MySQL version: public ticket
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.5.0

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I upgraded to 3.5.0 everything seemed ok - until today when overnight the backup didn't complete because it had filled up the hosting account, I looked into it and in the upgrade my profile and settings were not effected but the file/directory exclusions were somehow removed without me knowing. This then tried to backup a large volume of files that normally don't get backed up?

I don't have any issues now but in the past these exclusions have not been removed when upgrading, is it likely that these will be removed when I upgrade in the future or was it something querky with this particular upgrade (just thought I should let you know)?

Also, would it be possible if Akeeba doesn't complete during a backup process due to disk space to pick up the partial backup file and delete it so that it doesn't sit on the hosting space and therefore block mails etc. until we manually remove it? Tell me if this is not possible. I was just wondering whether, if it was then, it might be a good feature?

Cheers,

Dave

Hi Nicholas,

Didn't uninstall or remove files just did an upgrade, oh well.

I knew you would have tried to delete the file if you could, it is on a cron so unlikely I would view the site within that timescale.

Not to worry this doesn't happen often enough to worry about.

Thanks again for your hard work on this component.

Dave