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Akeeba Backup for Joomla!

#12316 Profile Manager - empty

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 17 May 2012 17:13 CDT

BO-Samson
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.4)
PHP version: (5.2.12)
MySQL version: (5.1.49)
Host: (www.burn-out-forum.de)
Akeeba Backup version: (3.5.0)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

In profile manager no more profiles are shown. This issue appears since update to 3.5.0. I already deinstalled and reinstalled Akeeba Backup Pro, but there was no change. Everything else seems to work great.


nicholas
Akeeba Staff
Manager
Sounds like a partial installation. In all of my test and live sites (including this one) I can not only see the profiles but also create new ones, copy/delete/edit existing profiles, the works.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

BO-Samson
Is this possible, when I already reinstalled? It worked in previous version. I can save new profile, but can not change or delete existing ones. They don't appear in the list (see screenshot).

Toretto
I don't see a screenshot, buddy. Try uploading it to a 3rd party site and linking from there :)

BO-Samson
Was a problem with Joomla! cache, not caused from akeeba, but from another component. Sorry for making trouble again. Next time I will deactivate any other tools, before asking for help.

Thank you! Even that you tried and did not find the problem, helped to find the true reason. That is not your job, i know. That's why I apalogize for it.

nicholas
Akeeba Staff
Manager
You're welcome! We get this kind of requests all the time, no need to apologise :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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