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Akeeba Backup for Joomla!

#12314 Installation folder missing in the akeeba backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 16 May 2012 14:01 CDT

Wednesday, 16 May 2012 12:00 CDT

user57334
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.5.23)
PHP version: (5.3.5)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (3.1.5)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: I cannot restore using akeeba. It gives "could not connect to MySQL" as error. It is because the installation folder is missing from all of the backups. How can I fix this?

Wednesday, 16 May 2012 12:06 CDT

nicholas
You gad set the backup mode to Files Only. In this mode only your site's files are being backed up, not your database. That's why there is no installation directory. If you don't have another, full site, backup then there's nothing you can do :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 16 May 2012 13:00 CDT

user57334





I am trying to take another backup. Now it is just stuck to the "Backing up databases" with the table jos_bannertrack in the status area. Attached is the screenshot. It seems to be stuck at this step. I am taking the "Full site backup"

Wednesday, 16 May 2012 13:15 CDT

user57334







PLease see attached log file.

Wednesday, 16 May 2012 14:01 CDT

nicholas
Akeeba Backup3.1.5 is no longer supported. Please take a look at our version compatibility chart for the supported versions and the versions compatible with each version of Joomla!: https://www.akeebabackup.com/compatibility.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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