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Akeeba Backup for Joomla!

#12277 Same as #12272: Backup with Webcron not possible - Error 403

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 14 May 2012 06:50 CDT

Monday, 14 May 2012 03:52 CDT

tberg
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes (Using webcron.org to automate your backups)
Joomla! version: 2.5.4
PHP version: 5.3.6
MySQL version: 5.1.61-cll
Host: norskvann.no
Akeeba Backup version: 3.5.a2

EXTREMELY IMPORTANT: no log file

Description of my issue: Essential the same as #12272. Backend backup works fine. Frontend backup worked according to plan until my recent update to 3.5.a2, whereupon the 403-error started. (403 - Not authorized to view this page)

I have re-checked possible typos without finding any.

Other solutions?

Monday, 14 May 2012 04:08 CDT

nicholas
Please go to Akeeba Backup's control panel and click on Component Parameters. Make sure that "Enable front-end and remote backup" is set to Yes and the "Secret word" is set. It is possible that Joomla! reset these options on upgrade. I did test the remote backups just half an hour ago and it does work.

Another thing that could be interfering is a SEF component which performs a redirection to an invalid URL. It's a good idea to disallow SEF components from handling URLs for com_akeeba.

Finally, it's possible that if a POST request is made instead of a GET a 403 error will be thrown. I will also make a small change to make sure that this won't happen in the stable release.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 14 May 2012 04:36 CDT

tberg
The parameters were not reset and have been re-checked according to the documentation.
No SEF-components are utilized.
I thus await the stable release … ;-)

Monday, 14 May 2012 06:41 CDT

nicholas
I have just uploaded a new dev release (svn1515) which should fix that. Can you please test it and confirm that the remote backup works on your site?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 14 May 2012 06:49 CDT

tberg
Problem solved!

Monday, 14 May 2012 06:50 CDT

nicholas
Awesome! I'll be doing my final testing across all the test servers and publish a new stable release today :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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