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Akeeba Backup for Joomla!

#12137 Dropbox : backup failed

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 30 April 2012 07:38 CDT

Monday, 30 April 2012 07:35 CDT

user24505
Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.4)
PHP version: (5.3.2-1ubuntu4.14)
MySQL version: (5.1.61-0ubuntu0.10.04.1)
Host: (OVH VPS)
Akeeba Backup version: (latest)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have configured a profil to push backup on a dropbox account. At the end of the process I got an error message related to an AJAX issue but the file are well copied on the dropbox.

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Internal Server Error


regards

Dimitri

Monday, 30 April 2012 07:38 CDT

nicholas
Hello Dimitri,

Can you please ZIP and attach the backup log file? Without it I don't know what was going on when Akeeba Backup returned this error message and can't help you :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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