Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.26 Stable
PHP version: 5.2.17
MySQL version: 5.1.56-log
Host: Dreamhost (have ABP running on other joomla sites on this host)
Akeeba Backup version: 3.4.3

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: Just installed component, can't config because of JQuery or JQuery UI not found message which disappears before I can copy the entire message. Went through all the rec'd troubleshooting. Can pull up JQ file at: http://www.betathetapi.org/media/com_akeeba/js/akeebajq.js, files and directories are all at the appropriate permission levels (755 & 644).

Actually the problem resolution was that the joomla user I was logged in with did not have Super Admin privileges.

No, the only error displayed (briefly) was the confusing JQuery not loaded error which led to a lot of unnecessary troubleshooting of permissions and JQuery. Ideally, a check of the logged in user's ACL should be performed when the component is accessed (and an corresponding error was displayed, if not at the proper level).