Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.3
PHP version: 5.2.17
MySQL version: (unknown)
Host: 1and1 (trying to transfer to Godaddy)
Akeeba Backup version: 3.4.3pro
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Trying to use the site transfer wizard to transfer the site from my test server (1and1) to client's server (GoDaddy). After filling in all the information and pressing next all I get is a 403 error. How do I know where to begin to troubleshoot why it won't work? I tried in FF & IE and got the same 403 error.
What are my next steps?
Thanks,
Jennifer
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.3
PHP version: 5.2.17
MySQL version: (unknown)
Host: 1and1 (trying to transfer to Godaddy)
Akeeba Backup version: 3.4.3pro
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Trying to use the site transfer wizard to transfer the site from my test server (1and1) to client's server (GoDaddy). After filling in all the information and pressing next all I get is a 403 error. How do I know where to begin to troubleshoot why it won't work? I tried in FF & IE and got the same 403 error.
What are my next steps?
Thanks,
Jennifer
