Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 1.5.23
PHP version: 5.2.17
MySQL version: 5.1.56
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.4.3
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
We are using the Akeeba Backup Pr v. 3.4.3 on 6 websites for 1 client. All of the sites are hosted with the same provider. On one particular site the Front-end Cron job backup is failing.
We have 3 different profiles for each site. We are backing up the Databases and Site files. The other 5 sites work just fine and all of them are set up exactly the same.
The problem site had an old version of Joomlapack installed. We installed Akeeba and successfully ran a backup from the back end. I saw the joomlapack/backup folder being backed up and realized it was still on there. I uninstalled Joomlapack. Later, I tried to use the Cron job to do a backup and it failed on all 3 profiles. On a whim, I uninstalled Akeeba and re-installed it now that Joomlapack is gone. Still having the same issue. Again, all backups work fine from the back end, but none of the Cron jobs work. Again they are setup exactly the same on the same hosting server...
I have attached a log, but it is from back end backups.
Thanks for ANY assistance. Great product by the way!
EDIT:
Just received this:
Unsetting time limit restrictions.
Site paths determined by this script:
JPATH_BASE : /home/nfptorg/public_html/administrator
JPATH_COMPONENT_ADMINISTRATOR : /home/nfptorg/public_html/administrator/components/com_akeeba
Starting a new backup with the following parameters:
Profile ID : 1
Backup Method : curl
[2012-04-06 10:00:02] Beginning backing up
[2012-04-06 10:00:03] No message received
ERROR:
Your backup attempt has timed out, or a fatal PHP error has occurred.
Please check the backup log and your server's error log for more
information.
Backup failed.
Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 1.5.23
PHP version: 5.2.17
MySQL version: 5.1.56
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.4.3
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
We are using the Akeeba Backup Pr v. 3.4.3 on 6 websites for 1 client. All of the sites are hosted with the same provider. On one particular site the Front-end Cron job backup is failing.
We have 3 different profiles for each site. We are backing up the Databases and Site files. The other 5 sites work just fine and all of them are set up exactly the same.
The problem site had an old version of Joomlapack installed. We installed Akeeba and successfully ran a backup from the back end. I saw the joomlapack/backup folder being backed up and realized it was still on there. I uninstalled Joomlapack. Later, I tried to use the Cron job to do a backup and it failed on all 3 profiles. On a whim, I uninstalled Akeeba and re-installed it now that Joomlapack is gone. Still having the same issue. Again, all backups work fine from the back end, but none of the Cron jobs work. Again they are setup exactly the same on the same hosting server...
I have attached a log, but it is from back end backups.
Thanks for ANY assistance. Great product by the way!
EDIT:
Just received this:
Unsetting time limit restrictions.
Site paths determined by this script:
JPATH_BASE : /home/nfptorg/public_html/administrator
JPATH_COMPONENT_ADMINISTRATOR : /home/nfptorg/public_html/administrator/components/com_akeeba
Starting a new backup with the following parameters:
Profile ID : 1
Backup Method : curl
[2012-04-06 10:00:02] Beginning backing up
[2012-04-06 10:00:03] No message received
ERROR:
Your backup attempt has timed out, or a fatal PHP error has occurred.
Please check the backup log and your server's error log for more
information.
Backup failed.
