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Akeeba Backup for Joomla!

#11880 Akeeba Not Backing up correctly

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 06 April 2012 04:44 CDT

Friday, 06 April 2012 01:17 CDT

user52545
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? No
Have I read the documentation before posting (Warnings about unreadable files and directories backing up a site with Akeeba Backup)
Joomla! version: (2.5.2)
PHP version: (5.3.8)
MySQL version: (5.1.61-cll)
Host: (optional, but it helps us help you)
Akeeba Backup version: (3.4.1)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Friday, 06 April 2012 04:44 CDT

nicholas
Sorry, I can not open DOCX files. Moreover, I need the raw log to be able to have a chance at helping you (copying from the rendered log skips some information I need to be able to understand what is going on).

Please go to Akeeba Backup and click on View Log. Click on the origin you took the backup from ("Backend" is when you take a backup through the Akeeba Backup component's Backup Now page). In the new page DO NOT COPY the text on the page. Instead, click on Download log file. It downloads a .txt file. Put it in a ZIP file and attach it to your next post.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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