Support

Akeeba Backup for Joomla!

#11858 Problem installing the Akeeba Pro version

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 05 April 2012 07:15 CDT

Logickske
Hi,

A long time ago i started a website in joomla 1.5.. I installed the Akeeba component to backup this website (the free akeeba version). This worked perfect!

In the meantime there is some extra developping happened to this website. The previous akeeba component didn't worked anymore.. So now I want to install the Pro version which I purchased a couple of weeks ago an this gives an error:

JFTP::store: Bad response
Waarschuwing! - Verplaatsen bestand mislukt.

Maybe you can help me to get The Abeeka PRO version installed?

Thank you in advance

nicholas
Akeeba Staff
Manager
Please follow these instructions https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!