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Akeeba Backup for Joomla!

#11808 Call to undefined method AEPlatform

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 03 April 2012 02:22 CDT

gnumax
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.5.26)
PHP version: (5.3.6)
MySQL version: (5.1.61)
Host: (OVH)
Akeeba Backup version: (3.5.4)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I try to install the Pro version 3.4.3 and I returned the following error in the backend:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

In the error_log:

PHP Fatal error: Call to undefined method AEPlatform::get_valid_backup_records() in /home/cmsbahia/public_html/administrator/components/com_akeeba/akeeba/engines/finalization/srpquotas.php on line 2

Regards
Joomla! Developer, Translator & Evangelizing - Linux enthusiast and popularizer - A full-time in Webempresa - http://www.about.me/gnumax

nicholas
Akeeba Staff
Manager
You have an incomplete installation. Please re-download Akeeba Backup Professional and re-install it on your site, without uninstalling your existing copy first. You may have to do this twice, as sometimes Joomla! 1.5 "forgets" to copy some files.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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