Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? Some
Joomla! version: 2.5.3
PHP version: 5.3.8
MySQL version: 5.1.61-log
Host: ServInt
Akeeba Backup version: 3.4.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I'm trying to update akeeba backup 3.4.1 to 3.4.3.
In the Akeeba backup control panel I select "Update Found" and go to the live update screen, when I select "Update to latest version" I get error:
JFolder: :files: Path is not a folder. Path: /home/proboat/public_html/tmp/com_akeeba_update
JInstaller: :Install: Cannot find Joomla XML setup file.

Do I need to make the tmp directory writable?

I don't use the Pro version of Akeeba backup but I do subscribe to the pro version of Akeeba Tools.

Yes, I'm relatively new to Joomla
Thanks for any help.

That worked ok,
thanks, you can close this ticket.