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Akeeba Backup for Joomla!

#11748 Not able to do backup (#11733)

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Tuesday, 08 May 2012 18:00 CDT

Wednesday, 28 March 2012 14:06 CDT

user58048
I get timeout when doing backup. I have tried JPA format and also ZIP format.
See attached log file.Sorry, I was not able to answer the ticket. I always get "Not authorized" when I try to reply to the ticket.

Wednesday, 28 March 2012 14:36 CDT

nicholas
You still have a timeout issue:
ERROR |120328 17:21:15|Akeeba Engine has timed out

ERROR |120328 17:21:15|Akeeba Backup has timed out. Please read the documentation.

Have you tried changing the configuration parameters in Akeeba Backup's Configuration? If not, try these:
- Minimum execution time: 1 second
- Maximum execution time: 7 seconds
- Runtime bias: 50%

Please note that when replying to a ticket you should not include any PHP files in your attachments (or ZIP files containing PHP files) as they will be rejected by our site and throw a Not Authorised error.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 08 April 2012 07:10 CDT

user58048
Thanks! This last suggestion changing minimum, maximum execution time and runtime bias worked fine. My backup contains several other databases and sitefolders that are not for the Joomla site and everything is backed up now.

Sunday, 08 April 2012 08:33 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 08 May 2012 18:00 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2012-05-08 18:00 CDT

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