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Akeeba Backup for Joomla!

#11744 A recheck after server crash

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 28 March 2012 16:36 CDT

user39997
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.5.25
PHP version: 5.3.10
MySQL version: (unknown)
Host: kowloonhosting.com
Akeeba Subscriptions version: Core3.3.11

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
If something is going to happen it happens to me
My hosting company had a hard drive failure and it has taken five days to get the site back online
But many of the settings and files are now wrong so any chance of you rechecking as I dont know that has changed

Description of my issue:
The backup operation has been halted because an error was detected.
The last error message was:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

nicholas
Akeeba Staff
Manager
First, please upgrade to Akeeba Backup 3.4.3, which is the latest published version. Run the Configuration Wizard in order to let Akeeba Backup try to configure itself for your server. Then, retry backing up.

If this problem persists after the configuration wizard run, please follow the troubleshooting steps outlined in https://www.akeebabackup.com/documentation/troubleshooter/abbackup.html

If that didn't help, try using the following settings in Akeeba Backup's configuration:
- Minimum execution time: 5 seconds
- Maximum execution time: 3 seconds
- Runtime bias: 50%

If all else fails, please tell me which of the steps above you've already tried and ZIP and attach your new log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user39997
Hi
I ran the Configuration Wizard after I upgraded but still got the same error

I did read the troubleshooter/abbackup.html, and as far as I know is OK ,but I know very little about this

http://www.dalianxpat.org/DB/Akeeba_Backup_Debug_Log.rar

Regards
James

nicholas
Akeeba Staff
Manager
No, you have not upgraded yet. You still have Akeeba Backup 3.3.11.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user39997
God !!I updated the wrong thing, sorry

But I did get = Plugin Uninstall: Manifest File invalid or not found

But it is working OK

James

nicholas
Akeeba Staff
Manager
Plugin uninstall?! Huh! Can you try installing it again, without uninstalling first?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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