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Akeeba Backup for Joomla!

#11733 Unable to do backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 28 March 2012 03:31 CDT

Wednesday, 28 March 2012 01:39 CDT

user58048
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.26
PHP version: 5.2.10
MySQL version: 5.0.67
Host: (optional, but it helps us help you)
Akeeba Backup version: Pro 3.4.3

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

I have 32MB php memory_limit=32MB
Here is my config: http://x2.benoni.no/tellme.php

Wednesday, 28 March 2012 03:31 CDT

nicholas
Actually, you have a timeout error. See the end of the log:
ERROR |120328 08:32:59|Akeeba Engine has timed out

ERROR |120328 08:32:59|Akeeba Backup has timed out. Please read the documentation.

The documentation it talks about is our backup troubleshooting page. Please try following its instructions first.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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