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Akeeba Backup for Joomla!

#11618 HTTP Status: 500 (Internal Server Error)

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 19 March 2012 10:59 CDT

Monday, 19 March 2012 10:54 CDT

user12977
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes - I have a backup problem (including "AJAX Error" messages or Internal Server Error 500 pages during backup)
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? ajax error page
Joomla! version: 1.5.25
PHP version: 5.2.10
MySQL version: 5.1.37
Host: our own VE
Akeeba Backup version: 3.4.2

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Monday, 19 March 2012 10:55 CDT

user12977
forgot to list actual issue:
ran config wizard, php memory limit is 64, plenty of free space on VE, jpa format

site is over 100 meg. goal is to upload to amazon aws - it's creating a 100 meg first part and storing it in administrator/components/akeeba/backup, but not creating the second part or uploading either file

Monday, 19 March 2012 10:59 CDT

nicholas
100Mb seems to be too much as it takes about 50 seconds to process the file, causing an Apache timeout. Try a smaller part size. Something around 30-40Mb should work. If it doesn't, also try these instructions: https://www.akeebabackup.com/documentation/troubleshooter/abamazons3.html If all else fails, well, ZIP the new log file, attach it here and tell me what you've already tried :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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