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Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes, all pages
Joomla! version: Joomla! 1.5.22 Stable
PHP version: 5.2.17
MySQL version: 5.0.92
Host: (optional, but it helps us help you)
Akeeba Backup version: core - upgrading to pro V 3.3.4

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: Hi Nicholas, I have never run into this issue before, but when upgrading a site from Akeeba Core, to Akeeba Pro, the ugrade failed. I ran the upgrade twice as recommended in the documentation but no go. I then tried to access Akeeba backup from the back end and received a 404 Component Not Found error. I have attached a text doc of the error i received.

Thank you in advance for any assistance you can provide :-)

J

Thank you for your quick reply Nicholas :-)

No, i didn't get any errors during the intallation. Akeeba core was already installed though

Yes, there is a com_akeeba directory in components. It's empty, which is a puzzle because the Akeeba backup core was installed. The error happened when i tried to update to pro. Did you see the file i had attached to the original ticket Nicholas, or should i paste it here?

Thank you Nicholas, i will give that a try and let you know how it goes. Enjoy your day :-)

Thank you for your help Nicholas. All is well now with Akeeba Backup.

John