Akeeba Backup for Joomla!

Tuesday, 13 March 2012 03:07 CDT

user16819

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.15.25
PHP version:5.3.10
MySQL version:
Host: ICDSoft
Akeeba Backup version: 3.4.2.

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Since a few days and without me changing anything or upgrading ... the automatic dropbox backups are no longer working. I read another forum post about this, but it seems not resolved. Not sure this is the same issue, but wanted to let you know I have this problem.
When running the backup manually I get this error:
You have not linked Akeeba Backup with your DropBox account

Tuesday, 13 March 2012 03:41 CDT

nicholas

You've probably read a very old ticket (2 weeks old is very old), because there are currently no open issues with Dropbox. It works just fine. Moreover, there is no ticket mentioning anything quite close to what you have. It's as if your backup settings were reset and the Dropbox tokens gone with them - or you unlinked Akeeba Backup from your Dropbox account through Dropbox itself. I'd suggest going to the Configuration page and repeating the Dropbox authentication process.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 16 March 2012 04:23 CDT

user16819

Thanks, have redone all steps and authentication is now wrking, but get the following error:
File exceeds 150MB upload limit
I have the file size set to 20 MB.
Have attached the error report. Hope you can help?

Friday, 16 March 2012 10:05 CDT

nicholas

Please note that the Part Size for Split Archives only applies to archive files (.JPA, .ZIP), not database only backups (.SQL files). In order to create a database only archive and have it split in multiple parts, please select the "All databases (archive file)" backup type option in Akeeba Backup's configuration page.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 17 March 2012 09:13 CDT

user16819

Thanks! That was very helpful, now it works.
Have a good weekend!

Saturday, 17 March 2012 09:16 CDT

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 17 March 2012 09:17 CDT

nicholas

You're welcome!

This actually doesn't belong to the Kickstart troubleshooter any more than it would belong to, say, Drupal's, phpBB's or WordPress' documentation. I think that the .htaccess Maker documentation is very clear when it says that it really does lock down everything on your site :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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