Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes.
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Installation troubles / Setting Temp folder
Joomla! version: 2.5.2
PHP version: 5.3.5
MySQL version: 5.0.67-log
Host: Dreamhost
Akeeba Backup version: 3.3.13
Hi,
I have tried to update via Akeeba interface and I get this:
JFolder: :files: Path is not a folder. Path: /home/poultrykeeper/red-mite.info/tmp/com_akeeba_update
JInstaller: :Install: Cannot find Joomla XML setup file
Invalid package type. The update can not proceed.
Then, I tried to go to Extensions>Purge>Discover and update this way and I get a white page with this error message:
-1 - An error has occurred.
I have looked at the warnings in the extension manager and get:
The PHP temporary directory is not set.
The PHP temporary directory is the directory that PHP uses to store an uploaded file before Joomla! can access this file. Whilst the directory not being set isn't always a problem, if you are having issues with manifest files not being detected or uploaded files not being detected, setting this in your php.ini file might fix the issue.
I have checked my tmp directory path is correct according to your 'Installation Troubleshooting' page and this is correct in Configuration>Server Temp Directory Path.
I have updated other extensions from Gantry and Rocket Theme and these have been successful.
Any ideas of what I might try next?
Many thanks!
Have I read the related troubleshooter articles above before posting (which pages?)? Yes.
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Installation troubles / Setting Temp folder
Joomla! version: 2.5.2
PHP version: 5.3.5
MySQL version: 5.0.67-log
Host: Dreamhost
Akeeba Backup version: 3.3.13
Hi,
I have tried to update via Akeeba interface and I get this:
JFolder: :files: Path is not a folder. Path: /home/poultrykeeper/red-mite.info/tmp/com_akeeba_update
JInstaller: :Install: Cannot find Joomla XML setup file
Invalid package type. The update can not proceed.
Then, I tried to go to Extensions>Purge>Discover and update this way and I get a white page with this error message:
-1 - An error has occurred.
I have looked at the warnings in the extension manager and get:
The PHP temporary directory is not set.
The PHP temporary directory is the directory that PHP uses to store an uploaded file before Joomla! can access this file. Whilst the directory not being set isn't always a problem, if you are having issues with manifest files not being detected or uploaded files not being detected, setting this in your php.ini file might fix the issue.
I have checked my tmp directory path is correct according to your 'Installation Troubleshooting' page and this is correct in Configuration>Server Temp Directory Path.
I have updated other extensions from Gantry and Rocket Theme and these have been successful.
Any ideas of what I might try next?
Many thanks!
