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Akeeba Backup for Joomla!

#11407 Dropbox isn´t working

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 06 March 2012 10:54 CST

Tuesday, 06 March 2012 06:48 CST

erkan
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.2
PHP version: 5.3.3-7+squeeze5
MySQL version: 5.1.49-3
Host: Own VPS server, Debian 6
Akeeba Backup version: 3.4.0

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I just bought and updated to Akeeba Backup Pro 3.4 and I was going to setup upload of the backups to Dropbox but when I click on "Authentication step 1" I get this 500 error message:

OAuthError in API v1+. Request mis-signed: Invalid signature. Expected signature base string: GET&https%3A%2F%2Fapi.dropbox.com%2F1%2Foauth%2Frequest_token&oauth_consumer_key%3Djfx8zqptl2aw54d%26oauth_nonce%3D31e6da7a1ff758bab46cf44ec8990677%26oauth_signature_method%3DHMAC-SHA1%26oauth_timestamp%3D1331037781%26oauth_version%3D1.0 (Status Code: 401)

What is wrong?

Tuesday, 06 March 2012 07:53 CST

nicholas
I believe that you don't have the PHP "hash" extension loaded, or that it doesn't support the HMAC-SHA1 signature method. Any way to ask your host for the exact configuration of that server?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 06 March 2012 10:23 CST

erkan
I am the host, I have a VPS server which runs Debian 6 with a LAMP server.

How do I enable hash?

Tuesday, 06 March 2012 10:54 CST

nicholas
I haven't used Debian, but the principle is that you have to edit your php.ini file, find the line which references ext_hash.so and uncomment it. Sorry if I sound a bit vague, server setup is a little hard to provide support for :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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