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Akeeba Backup for Joomla!

#11357 open_basedir error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Saturday, 03 March 2012 12:02 CST

toomanylogins
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.5.25)
PHP version: ( 5.2.4-2ubuntu5.12 )
MySQL version: (5.0.51a-3ubuntu5.8 )
Host: (optional, but it helps us help you)
Akeeba Backup version: (3.3.10)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

When using kickstart to restore to my test server I keep getting this error. The the restored version seems to be missing some data. For example if you click on extensions plug-in manager the page is blank.

Warning: is_writable() [function.is-writable]: open_basedir restriction in effect. File(/var/lib/php5) is not within the allowed path(s): (/var/www/vhosts/mydomain.com/httpdocs:/tmp) in /var/www/vhosts/mydomain.com/httpdocs/installation/includes/storage.php on line 51

Any idea what is causing this ?

regards
Paul

nicholas
Akeeba Staff
Manager
Please contact your host and let them know that their PHP session save path is unwritable. If you're in a hurry or if your host doesn't fix their broken server setup, please consult our troubleshooting page on unwritable session save paths.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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