Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 1.5.25
PHP version: 5.2.17
MySQL version: 5.1.56
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.3.13

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:


Dear Mr. Nicholas,

My Host transwer my files to another server and now I can not use backup.
When I start backup, he end after 1 sec. and return me to main joomla menu.
Please, when You see my log, what can be this?
In akeeba config I put from before:
Minimum execution time = 2
Maximum execution time = 5

What my host need to change in server settings that backup again start to work?
Thanks.
Ivan

DEBUG   |120303 08:13:29|*** Batching successive steps (nesting level 1)
DEBUG   |120303 08:13:29|====== Starting Step number 1 ======
DEBUG   |120303 08:13:29|Kettenrad :: BREAKING STEP BEFORE SWITCHING DOMAIN
DEBUG   |120303 08:13:29|AECoreDomainInit :: New instance
DEBUG   |120303 08:13:29|PHP NOTICE on line 73 in file <root>/administrator/components/com_akeeba/akeeba/core/domain/init.php:
DEBUG   |120303 08:13:29|Undefined property: AEPlatform::$configOverrides
DEBUG   |120303 08:13:29|----- Finished operation 1 ------
INFO    |120303 08:13:29|--------------------------------------------------------------------------------
INFO    |120303 08:13:29|Akeeba Backup 3.3.13 (2012-01-29)
INFO    |120303 08:13:29|Got backup?
INFO    |120303 08:13:29|--------------------------------------------------------------------------------
INFO    |120303 08:13:29|--- System Information ---
INFO    |120303 08:13:29|PHP Version        :5.2.17
INFO    |120303 08:13:29|OS Version         :Linux
INFO    |120303 08:13:29|DB Version         :5.1.56-log
INFO    |120303 08:13:29|Web Server         :Apache
INFO    |120303 08:13:29|PHP Interface      :cgi
INFO    |120303 08:13:29|Unknown platform version    :(unknown version)
INFO    |120303 08:13:29|Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.3; .NET CLR 2.0.50727)
INFO    |120303 08:13:29|Safe mode          :0
INFO    |120303 08:13:29|Display errors     :
INFO    |120303 08:13:29|Error reporting    :E_ERROR | E_WARNING | E_PARSE | E_CORE_ERROR | E_CORE_WARNING | E_COMPILE_ERROR | E_COMPILE_WARNING | E_USER_ERROR | E_USER_WARNING | E_USER_NOTICE
INFO    |120303 08:13:29|Error display      :off
INFO    |120303 08:13:29|Disabled functions :
INFO    |120303 08:13:29|open_basedir restr.:
INFO    |120303 08:13:29|Max. exec. time    :600
INFO    |120303 08:13:29|Memory limit       :128M
INFO    |120303 08:13:29|Current mem. usage :11842064
INFO    |120303 08:13:29|GZIP Compression   : available (good)
INFO    |120303 08:13:29|JPATH_BASE         :<root>/administrator
INFO    |120303 08:13:29|JPATH_SITE         :<root>
INFO    |120303 08:13:29|JPATH_ROOT         :<root>
INFO    |120303 08:13:29|JPATH_CACHE        :<root>/administrator/cache
INFO    |120303 08:13:29|Computed root      :<root>
INFO    |120303 08:13:29|Output directory   :<root>/administrator/components/com_akeeba/backup
INFO    |120303 08:13:29|--------------------------------------------------------------------------------
INFO    |120303 08:13:29|Akeeba Backup has detected the following potential problems:
INFO    |120303 08:13:29|- 203 Default output directory in use (low)
INFO    |120303 08:13:29|- 401 ZIP format selected (low)
INFO    |120303 08:13:29|You probably do not have to worry about them, but you should be aware of them.
INFO    |120303 08:13:29|--------------------------------------------------------------------------------
INFO    |120303 08:13:29|Loaded profile #1
DEBUG   |120303 08:13:29|AEArchiverZip :: New instance
DEBUG   |120303 08:13:29|Chunk size for CRC is now 1048576 bytes
DEBUG   |120303 08:13:29|Archive template name: site-[HOST]-[DATE]-[TIME]
DEBUG   |120303 08:13:29|Expanded template name: site-www.****.com-20120303-081329
DEBUG   |120303 08:13:29|Backup type is now set to 'full'
DEBUG   |120303 08:13:29|Expanded archive file name: <root>/administrator/components/com_akeeba/backup/site-www.****.com-20120303-081329.zip
DEBUG   |120303 08:13:29|Initializing archiver engine
DEBUG   |120303 08:13:29|AEArchiverZip :: initialize - archive <root>/administrator/components/com_akeeba/backup/site-www.****.com-20120303-081329.zip
INFO    |120303 08:13:29|AEArchiverZip :: Split ZIP creation enabled
DEBUG   |120303 08:13:29|AEArchiverZip :: CntDir Tempfile = <root>/administrator/components/com_akeeba/backup/akzcdbSFTRy
DEBUG   |120303 08:13:29|AEArchiverZip :: Killing old archive
DEBUG   |120303 08:13:29|Updating multipart status to 1
DEBUG   |120303 08:13:29|----- Finished operation 2 ------
DEBUG   |120303 08:13:29|----- Finished operation 3 ------
DEBUG   |120303 08:13:29|Successful Smart algorithm on AECoreDomainInit
DEBUG   |120303 08:13:29|Kettenrad :: Domain 'init' has finished.
DEBUG   |120303 08:13:29|====== Finished Step number 1 ======
DEBUG   |120303 08:13:29|*** Engine steps batching: Break flag detected.
DEBUG   |120303 08:13:29|*** Batching of engine steps finished. I will now return control to the caller.
DEBUG   |120303 08:13:29|Sleeping for 1985.11791229 msec, using usleep()
DEBUG   |120303 08:13:31|Saving Kettenrad instance backend
DEBUG   |120303 08:13:31|
DEBUG   |120303 08:13:33|Kettenrad :: Attempting to load from database (backend)
DEBUG   |120303 08:13:33| -- Loaded stored Akeeba Factory (backend)
DEBUG   |120303 08:13:33|-- Removing temporary file akzcdbSFTRy
DEBUG   |120303 08:13:33|

Thanks Mr. Nicholas,

Yes is some server issue, and now I waiting my hoster to try to repair.
Thanks for all.
Ivan