Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes: Akeeba Backup throws an AJAX Error, 500 Internal Server Error or the backup does not complete
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? Yes. I had a quick read through the Quick start guide and User Guide before installing.
Joomla! version: 2.5.1
PHP version: 5.2.17
MySQL version: 5.1.56-log
Host: Cirtex shared hosting
Akeeba Backup version: Akeeba Backup Professional 3.3.13 (2012-01-29)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Hello,
I have been unable to get Akeeba Backup to complete a backup. I install the component, and immediately click to make a backup. I receive a 500 error prior to completion.
My log file is attached. I changed the domain name in the text file because this is a public ticket and the site is not live yet. Let me know if you need this.
I entered the troubleshooting url to see if there were any plugin conflicts and received this error:
"500 - An error has occurred.
View not found [name, type, prefix]: browser, raw, akeebaView
Return to Control Panel"
I disabled all of the third party plugins I could find. I was left with the list below. To cut a long story short, I received the same error message from the troubleshooting url.
If Akeeba backup works, I then plan to install the Admin Tools component which I purchased at the same time.
Thanks.
ENABLED PLUGIN LIST
Search - Weblinks
System - One Click Action
Editor - None
Search - Newsfeeds
Smart Search - Newsfeeds
System - Log
Content - Load Modules
Quick Icon - Joomla! Update Notification
User - Joomla!
Extension - Joomla
Content - Joomla
System - P3P Policy
Content - Pagebreak
Button - Pagebreak
Smart Search - Weblinks
Content - Vote
Editor - TinyMCE
System - System Restore Points
System - SEF
System - Remember Me
System - Redirect
Captcha - ReCaptcha
Button - Readmore
Content - Page Navigation
Authentication - Joomla
Button - Image
System - Debug
Search - Content
Smart Search - Content
Search - Contacts
Smart Search - Contacts
Editor - CodeMirror
Search - Categories
Smart Search - Categories
System - Cache
Button - Article
System - Akeeba Backup Update Check
Content - Email Cloaking
Quick Icon - Joomla! Extensions Updates Notification
System - Highlight
System - Logout
Have I read the related troubleshooter articles above before posting (which pages?)? Yes: Akeeba Backup throws an AJAX Error, 500 Internal Server Error or the backup does not complete
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? Yes. I had a quick read through the Quick start guide and User Guide before installing.
Joomla! version: 2.5.1
PHP version: 5.2.17
MySQL version: 5.1.56-log
Host: Cirtex shared hosting
Akeeba Backup version: Akeeba Backup Professional 3.3.13 (2012-01-29)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Hello,
I have been unable to get Akeeba Backup to complete a backup. I install the component, and immediately click to make a backup. I receive a 500 error prior to completion.
My log file is attached. I changed the domain name in the text file because this is a public ticket and the site is not live yet. Let me know if you need this.
I entered the troubleshooting url to see if there were any plugin conflicts and received this error:
"500 - An error has occurred.
View not found [name, type, prefix]: browser, raw, akeebaView
Return to Control Panel"
I disabled all of the third party plugins I could find. I was left with the list below. To cut a long story short, I received the same error message from the troubleshooting url.
If Akeeba backup works, I then plan to install the Admin Tools component which I purchased at the same time.
Thanks.
ENABLED PLUGIN LIST
Search - Weblinks
System - One Click Action
Editor - None
Search - Newsfeeds
Smart Search - Newsfeeds
System - Log
Content - Load Modules
Quick Icon - Joomla! Update Notification
User - Joomla!
Extension - Joomla
Content - Joomla
System - P3P Policy
Content - Pagebreak
Button - Pagebreak
Smart Search - Weblinks
Content - Vote
Editor - TinyMCE
System - System Restore Points
System - SEF
System - Remember Me
System - Redirect
Captcha - ReCaptcha
Button - Readmore
Content - Page Navigation
Authentication - Joomla
Button - Image
System - Debug
Search - Content
Smart Search - Content
Search - Contacts
Smart Search - Contacts
Editor - CodeMirror
Search - Categories
Smart Search - Categories
System - Cache
Button - Article
System - Akeeba Backup Update Check
Content - Email Cloaking
Quick Icon - Joomla! Extensions Updates Notification
System - Highlight
System - Logout
