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Akeeba Backup for Joomla!

#11060 kickstart effects 403

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Saturday, 11 February 2012 16:14 CST

Saturday, 11 February 2012 14:52 CST

user55684
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? y
Have I searched the tickets before posting? y
Have I read the documentation before posting (which pages?)? y
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
akeeba kickstart is effecting an 403 error and tells me i got no permissions to open it. had you ever heard of this?

Saturday, 11 February 2012 15:00 CST

nicholas
Please note that your question is phrased very ambiguously, so I am taking a very wild guess about what you mean. I assume that you can not access kickstart.php when you type http://www.example.com/kickstart.php. In this case there are two things to consider:
a. Your .htaccess file, if present, may be disallowing you from accessing kickstart.php. Please note that if you try to restore a site in a subdirectory then the parent directory's .htaccess is in effect as it is inherited!
b. If you give kickstart.php 0775 or 0777 permissions, some hosts will deny running it. In this case you have to use 0644 permissions and remove kickstart.php manually after the restoration is over.

Side note: if the archive has already extracted and you get a 403 when you click the "Run the Installer" button or when trying to restore the database then you are NOT in Kickstart and your question is phrased incorrectly. In this case you will have to explain me, in great detail, everything you have done up to the point of receiving a 403 and a screenshot of the error message.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 11 February 2012 15:05 CST

user55684
thankyou so much for this hint! you was right and the error were occoured by the htacces.

thankyou so much and love your backup and admintools!

best regards from germany

Saturday, 11 February 2012 15:11 CST

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 11 February 2012 15:27 CST

user55684
hey, nicholas...

now the.jpa is not able to be opened by kickstart.php

do you know this too, maybe?


best regards and ty!

Saturday, 11 February 2012 15:29 CST

user55684
the warning is

"the x.jpa cant be opened to write"

Saturday, 11 February 2012 15:30 CST

nicholas
Maybe try looking for the answer in our troubleshooter first?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 11 February 2012 15:39 CST

user55684
it´s the htaccess again^^

i deletetd it now and added the original one :-) ty

Saturday, 11 February 2012 16:01 CST

user55684
hey nicholas, its me again.

can you take a short look please?

http://www.autofachcentrum.de/installation/index.php


i changed all permissions to 777 and php user but this doesnt work. i never had a problem with akeeba but today it wont work :-(

Saturday, 11 February 2012 16:01 CST

user55684
http://www.autofachcentrum.de/kickstart.php

is the domain

Saturday, 11 February 2012 16:03 CST

nicholas
The extraction works and I can go through the entire installer. What is the problem?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 11 February 2012 16:03 CST

user55684
thats the warning and i dont know what to do..



Warning: session_start() [function.session-start]: open(/tmp/sess_a4e9a418d986549c97e704df41181550, O_RDWR) failed: Permission denied (13) in /www/htdocs/w00e416e/installation/includes/storage.php on line 221

Saturday, 11 February 2012 16:05 CST

user55684
Yes, but please go on. it´s the 4th step, i think.

Saturday, 11 February 2012 16:06 CST

nicholas
I wen through the entire installation. Besides, if you have a session issue, our troubleshooter does have a related article. Please read the troubleshooter. I can't help you if you don't do that much. I don't enjoy paraphrasing myself :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 11 February 2012 16:13 CST

user55684

the backup isnt loaded, its just the old site.
dont you see this error?

Warning: session_start() [function.session-start]: open(/tmp/sess_a4e9a418d986549c97e704df41181550, O_RDWR) failed: Permission denied (13) in /www/htdocs/w00e416e/installation/includes/storage.php on line 221

Saturday, 11 February 2012 16:14 CST

user55684
i still understand that you dont like to paraphrasing yourself :-)

Saturday, 11 February 2012 16:14 CST

nicholas
As I said, read this https://www.akeebabackup.com/documentation/troubleshooter/abiissues.html#abisession

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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